Frequently Asked Questions

HEALTH AND SAFETY

1Q: Should I be concerned about the dust in my shavings?
A: If you have a friend or relative with breathing or respiratory problems like asthma, you may know the many other problems this can create. Our horses are no different. Since horses will browse for food on the ground, eating hay that falls onto their bedding is natural. Inhaling dust that may be laying among the shavings or created from the horse grinding the bedding to dust can be a common problem. The shavings we supply to large veterinary hospitals are selected specifically to minimize any new problems the veterinarian might introduce to the animal while in his hospital. Your local animal hospital sees a horse that already has some problems and they do not want to cause breathing trouble on top of other medical issues.
2Q: Are all kinds of shavings or sawdust safe for my horse?
A: Many mills and shops use wood products that may not be safe for your animal to be close to. Walnut, maple and cherry are a few woods that can be harmful to horses.

SAVE MONEY AND BEST VALUE

1Q: I get deliveries of 700 or more bales at a time now, must I buy this large quantity?
A: We would rather match your needs by shipping the smallest quantity of bales you can consume in a reasonable time. We may be able to ship you a one week supply and continue to replenish that amount of bales regularly. Buying very large orders and having your money tied up for long periods of time while you slowly work through a big load may not be your best option.
2Q: How can I tell how much bedding material is in the bags I buy?
A: The numbers meaningful to you tells how many cubic feet of shavings will be seen when dumped out of the bag. The words can vary but most often the bag will say "UNCOMPRESSED, OPEN,or EXPANDED" as the number of cubic feet of usable shavings in the bag or bale. So, a "3.25 cubic foot (CF) compressed bale with 12 cubic foot expanded" bale of shavings tells me we have 12 cubic feet of shavings I can use to bed my stall.

SHIPPING/HANDLING

1Q: Does my order have to come on pallets?
A: If you have the use of a forklift or large tractor with forks, palletized loads can save you labor in the unloading process. When you do not have the equipment to handle pallets we will not send your load on pallets. Renting a forklift just for the unload of your shavings may cost more than having your barn staff do the unloading and stacking.
2Q: How long after I order will my shavings arrive?
A: Your order with JTS can be delivered in as few as two to three days depending on your location. When we can save you money by shipping with a carrier that will take several days longer, we will - but only after you approve any alternate shipping method.

QUALITY

1Q: Why don't we use mill waste or cabinet shop residue in our products?
A: If we shopped around and bought from whatever mill had a surplus that week, our customers would never know what to expect. So we buy from the same mills, week in and week out. That assures a dependable, consistent product you can always rely on. Many mills and shops use wood products that may not be safe for your animal to be close to. Walnut, maple and cherry are a few woods that can be harmful to horses.

BENEFITS OF AIR DRIED SHAVINGS

1Q: What is the difference in air dried and kiln dried shavings?
A: Let's compare air dry to Kiln Dried shavings and High temperature Heat driers (up to 800 degrees) Kiln Drying * - Wet green lumber is put into a kiln - dried to about 7% moisture content, then planed, these dried shavings from mills will break down fast can be very dusty. High Temperature Heat driers * - Take green shaving of 45-50% moisture content is dried down to 12% or less. The Burner runs off waste from drier and this waste produces dryer temperatures of 600 to 800 degrees. Shavings can easily "over dry" and become as brittle as the Kiln Dried shavings. JTS Custom Air dry process * - Takes months, this is a long process but better end result - Shavings not dusty, don't break down as fast, and yet still very absorbent - We were all setup to install drier but thought it better to make the best product we can. Kiln and heat dried shavings are brittle and begin to break down into dust once your horse walks on them. Many horses that pace in their stalls can grind a stall full of heat/kiln dried bedding to powder in a day or two. At JTS the pine logs your shavings is made from is starred and monitored for a proper level of dryness before it is made into shavings. A hand full of kiln or heat dried shavings that you squeeze very tightly can will be turned to a mass of dust when you open your hand. Remember, your horse is constantly eating on the stall floor where this dust is laying. When you do this same test with JTS air dried shavings, after scrunching a handful or even grinding the JTS shavings on the floor with your shoe, you will see they still are shavings and not a dusty pile on your floor. To see how our shavings can stand up to this test, call for a sample bag and try this yourself.